1. Eligibility for Returns
We strive to provide high-quality products, but if you receive a damaged, defective, or incorrect item, you may request a return under the following conditions:
- The request must be made within 48 hours of receiving the product.
- The item must be unused, in its original packaging, and with all included accessories.
- Proof of purchase and clear images of the issue must be provided.
2. Return Process
- To request a return, contact us through our official support channels with your order details and issue description.
- Once approved, our team will arrange a return pickup or provide instructions on returning the item.
- The item must be securely packed for return to avoid damage in transit.
3. Refund Policy
- We offer no cash refunds as we operate on a cash-on-delivery basis.
- If your return is approved, we will provide a replacement or store credit as per availability.
- In case of an unavailable replacement, an alternative solution will be discussed.
4. Contact Us
For any return or refund-related queries, please reach out at [email protected].